Contact Us
Need Help With Your USA SIM or eSIM?
Get help before you buy, after you order, or while you are travelling in the USA.
Contact us by WhatsApp, phone or email for help with USA eSIM setup, physical SIM cards, activation, delivery, compatibility and troubleshooting.
Message Us on WhatsApp
WhatsApp is usually the quickest way to contact us, especially if you are already overseas or need help with eSIM setup, activation or troubleshooting.
Send your name, order number and a short description of what you need help with.
Message Us on WhatsApp
On a computer? Scan this QR code with your phone to open WhatsApp.
Email Support
Email is best for order questions, activation details, compatibility checks and anything that needs screenshots or written instructions.
Email UsCheck These First
Many common questions about USA SIM cards, eSIM setup, activation, delivery, compatibility, data, calls and texts are already answered online.
Leaving Soon?
If you are travelling to the USA soon, choose eSIM if your phone supports it. eSIM is delivered by email and avoids physical SIM delivery delays.
Physical SIM delivery usually takes 14 to 21 days, so it is only suitable if you have enough time before your trip.