Frequently Asked Questions & Answers

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UNLOCKING YOUR DEVICE

In order for your phone, USB Modem or Wi-Fi Hotspot to work with the USA sim card, your device must be unlocked. All iPads and Tablets are already unlocked.

To find out how to unlock your phone, click here

To find out how to unlock your USB Modem or Wi-Fi Hotspot click here

DEVICE COMPATIBILITY

All iPhones (including iPhone 6 Plus and iPhone 6) are fully compatible with the USA sim card for calls, SMS and 3G/4G data/mobile web. All iPads (including iPad Mini and iPad Air) are compatible.

Most other phones are also compatible, but please click here to find out more

Most tablets are compatible, but please click here to find out more

Many USB Modems and Wi-Fi Hotspots are also compatible.  Click here to find out more

FREQUENTLY ASKED QUESTIONS

Have a general question?

Answers to our most frequently asked questions
Common Questions & Answers

Have a question on pricing plans?
Pricing Plans Guide


Have a question on your device plan?

Phone plans

iPad & Tablet PLANS

USB Modems / Wi-Fi PLANS


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